Support
Help for Aloha Mental Trainer (on the home screen: Mental Math). Android package and iOS bundle id: com.aloha.mentaltrainer.
Email support@bahadurtech.com. We read messages sent to that address.
Does a child need an account?
No. The first screen is “Who is learning?”. Type a name and pick an icon. Learning does not ask for Google sign-in.
Does it work without internet?
Yes for lessons, practice, exams, Smart Practice, Number Catch, progress, stars, and the parent PIN. Backup, restore, and the Board need a connection. An ad also needs a connection. If no ad loads, the lesson or exam still starts.
Where do scores go?
They are saved on the phone. Closing the app does not erase them. They are removed if the app is uninstalled or its storage is cleared, unless a parent has uploaded a backup.
How do I add another child?
On Home, tap Switch child. Each child keeps a separate level, lesson, practice, exams, stars, and streak.
I forgot the parent PIN
The PIN stays on that phone only. It is not in the cloud backup, so we cannot look it up or reset it. Clearing the app’s storage removes the PIN and the progress stored only on that phone. A backup code can restore uploaded progress after that, and the parent sets a new PIN.
How does backup work?
Open Parent, enter the PIN, then Backup. Upload gives you a short code. On another phone, restore with that code. Anyone who has the code can restore the backup, so keep it private. The upload includes child names and saved work. The public Board does not show the name. It shows an avatar label and a count of correct answers.
How do I delete a cloud backup?
Use the delete data page. Clearing storage or uninstalling the app removes data that never left the phone. Email the backup code to delete a cloud copy.
When do ads appear?
The first finished lesson or exam has no ad. After that, a full-screen ad can appear before a lesson and before an exam. Practice does not show that ad. Requests are child-directed, with a G content rating.
Is this an official ALOHA school program?
No. Aloha Mental Trainer is an independent practice app from Bahadurtech. It is not an official ALOHA school, franchise, or licensed curriculum.